Too often the role of finance in customer experience is undervalued or misunderstood, but the finance team has a critical role in customer success. It’s not just limited to the buying stage of customer transactions but starts long before a customer engages. Consider this: It costs companies six to seven times less to retain a […]
Traditionally, each department within a business had its own system structured around specific processes. However, with the advent of enterprise resource planning (ERP) systems, businesses
This year could be a tough one for many restaurant operators. In its 2023 State of the Industry report, the National Restaurant Association found that exactly half of all operators expect to be less profitable as compared with the previous year. While consumers still love restaurants, economic headwinds are forcing many to cut back on discretionary spending, […]
Time, just like any valuable commodity, is always coveted. The saying “time is money” carries literal weight in finance. It’s not just an asset; it’s a crucial factor in determining success. In a quest to manage numerous responsibilities—like strategic planning, budgeting, financial reporting, and ensuring compliance—CFOs and finance teams often find time must be juggled […]
David Appel is Global Head of the SaaS Vertical for the largest technology company on the London Stock Exchange, Sage. Over time, his organizations have earned the business of >1,800 SaaS and Software companies, growing at 40%+/year. He previously ran Direct Sales at Bill.com, led NetSuite’s Software Vertical, and was part of IBM’s Corporate Development team.
Machine learning and AI will help SaaS CFOs tremendously. How and where? Let’s start with the FP&A function in SaaS organizations that relies on detailed data visualization and financial storytelling. CFO automation tools make those two tasks much simpler and more intuitive for finance teams, among many other benefits. In this post, we’ll explore the […]
How to avoid ERP consultant bias to find the best ERP software for your business
Introduction: The power of tracking your organization to measurable data Restaurants have access to vast amounts of data from a multitude of channels. The key
Introduction As the office of the controller becomes ever more strategic-creating higher levels of financial visibility to help drive growth and profitability—the financial organization’s relationship
Introduction Since 2022, the hospitality industry has seen many ebbs and flows through the pandemic. Yet there are certain key performance indicators (KPIs) that have
Introduction The pandemic has impacted industries across the board, but few have been hit harder than hospitality. Hotels have had to find ways to cut
Cloud financials: The building blocks of proactive strategy Today’s challenging environment has led many hotels to accelerate cloud adoption out of necessity – and with it gain