Over the last five years, managed IT service solutions have undergone a significant transformation due to technological advancements and business model changes. IT Managed Services companies had to adapt to a new reality in today’s fast-paced digital world. Here, we explore some of the biggest evolutions in managed IT service solutions and why it’s time to update your IT systems.

Recent Evolutions in Managed IT Service Solutions

Managed IT service solutions are constantly evolving to catch up to technological advantages, and companies that employ completely managed IT services remain ahead of the competition. Below are some of the biggest ways IT management has evolved in the last five years. 

1. The Rise of Cloud Computing

One of the most significant changes in IT management over the past five years is the rise of cloud computing. Cloud computing has revolutionized the way businesses manage their IT infrastructure. Instead of investing in expensive hardware and software, companies can now use cloud-based solutions from Managed IT Service Solutions to store and process data, run applications, and provide services to their customers. Cloud computing has made IT management more accessible and affordable for businesses of all sizes.

In 2020, almost 41% of organizations shifted their operations to cloud computing. Moreover, 97% of cloud computing industries plan to advance their Managed IT Service Solutions.

2. Increased Focus on Security

Cybersecurity has become a top priority for businesses in the last five years. Cyber threats are becoming more sophisticated, and companies must proactively protect their data and systems. Effective IT service management is now responsible for ensuring the security of their company’s IT infrastructure and networks. They must implement security protocols, conduct regular vulnerability assessments, and stay current with the latest security threats and solutions.

3. Artificial Intelligence and Automation

Artificial intelligence (AI) and automation have significantly impacted IT management in the last five years. 52% of business owners state that equipping AI from an IT support services provider has improved their business. IT managers now use AI-powered tools to automate routine tasks like software updates and network monitoring. This automation allows IT managers to focus on strategic initiatives and improve efficiency.

4. Increased Collaboration

IT managers are now working more closely with other departments within their organizations. In the past, IT was often seen as a separate entity that operated independently from other business units. However, IT is integrated into almost every aspect of a company’s operations in today’s digital world. IT managers must work closely with other departments to ensure technology supports the company’s goals.

Thus, businesses turned to IT solutions for effective collaboration tools. 86% of business owners state that communications and collaboration tools are essential to mitigate workplace problems.

5. Emphasis on Data Analytics

Finally, Managed IT services for small businesses now focus more on data analytics. Data analytics can provide valuable insights into a company’s operations, customer behaviour, and market trends. IT managers are using data analytics to improve their decision-making processes and identify areas for improvement within their IT infrastructure. They must deeply understand data analytics tools and techniques to stay ahead of the competition.

Benefits of Managed IT Services: Why Update your IT Systems

Outdated IT systems can be slow, unreliable, and prone to security vulnerabilities, resulting in significant downtime and data breaches. Below are some of the main benefits of managed IT services:

Security Vulnerabilities

Outdated IT systems can be prone to security vulnerabilities, which can put your company’s sensitive data at risk. 54% of businesses agree that their IT services lack proper security systems against cyber-attacks. Cybercriminals are constantly looking for vulnerabilities in outdated systems to exploit. Updating your managed IT service solutions ensures that you have the latest security patches and safeguards in place to protect your data from cyber threats.

Compliance Requirements

Regulatory compliance requirements constantly change, and outdated IT systems may not meet the latest standards. This can result in fines, penalties, and legal issues for your business. Therefore, more companies are contacting IT consulting services to update their IT systems to help ensure you are meeting the latest compliance requirements and avoid any potential legal issues.

Increased Efficiency

Newer IT systems are often faster, more reliable, and more efficient than outdated systems. Your support services provider can help upgrade your IT systems, increase your business’s efficiency, reduce downtime, and improve employee productivity.

Cost Savings

Outdated IT systems can be expensive to maintain and repair. They may also require frequent upgrades and replacement parts, which can be costly. Updating your IT systems using managed IT service solutions can help you save money in the long run by reducing maintenance costs, minimizing downtime, and increasing energy efficiency.

Competitive Advantage

Updating your IT systems can give your business a competitive advantage. Newer systems can help you better serve your customers, improve your operations, and stay ahead of your competition. They can also help you attract and retain top talent who value working with the latest technology. Thus, managed IT services for small businesses can help gain a competitive edge in the market.

Support and Compatibility Issues

IT systems may become incompatible with newer software and hardware as they age. This can result in support issues and limit your ability to use the latest technology. Updating your IT systems can ensure compatibility with newer software and hardware and minimize support issues.


Outdated IT systems may not be able to keep up with the growth of your business. As your business grows, you may need to add more users, store more data, and process more transactions. Updating your IT systems can ensure you have the scalability to support your business’s growth.

Best Managed IT Services, Toronto

IT management services have constantly evolved throughout the years, and it is exceedingly necessary to update your IT systems to ensure high performance. Read here to learn more about IT systems and IT services.

If you are looking for managed IT services for your business, Microsys Inc provides the best managed IT services in Toronto. Our IT management services can help you integrate your business into the cloud, monitor your cloud performance, stay safe from security threats, and more. Contact us today and update your IT systems and avail the benefits of managed IT services.

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